VirtualShield VPN | TechRadar
VirtualShield VPN is a new product in the VPN market that offers anonymity solutions for different types of user groups, from individuals and families to businesses.
Non-professional users can choose between two service packages. The first is called Protect Myself and is designed for a user running VPN connections on up to three devices at the same time. The other, Protect My Family, is aimed at groups of two to five people in the same household. It can be used on up to 15 devices at the same time.
If you go for the Protect Myself plan, you’ll get the best discount for the two-year subscription, which costs the equivalent of $ 4.99 / month. The cheapest family plan will cost you $ 14.99 / month for two years.
During the purchase process, you can also opt for additional options such as Unlimited Streaming, Protection Plus, Premium Phone Support, Monthly Maintenance, Basic Webcam Privacy, and Camera Privacy. webcam plus, all of which increase the final price.
The provider’s generous 30-day free trial allows you to test the service for an entire month and cancel it if you don’t want to continue. You have to sign up and leave your financial information, but you are not billed the first month. Remember to cancel your subscription on time, as there is no refund.
Payment methods accepted include PayPal and credit / debit cards.
VirtualShield has its bright spots, but it still lags far behind industry leaders like ExpressVPN, NordVPN, Surfshark and CyberGhost, which support installation on routers, have thousands of servers around the world, can unblock BBC iPlayer, and have independently verified no-log policies.
Some VPN providers are able to provide users with access to geo-restricted content on famous VOD platforms that they might not otherwise be able to watch. VirtualShield VPN is partially successful here, as it can unblock Netflix content without any issues, but unblocking BBC iPlayer has proven to go too far.
About the company
This VPN service is operated by VirtualShield LLC, headquartered in Los Angeles, California. Its website says it has servers in ten countries: the United States, Canada, Germany, France, the Netherlands, India, the United Kingdom, Australia, Japan and Singapore. Oddly, India did not appear in the Windows app, but Serbia and Switzerland, which are not on the website list, were offered as options.
Confidentiality and encryption
To protect your privacy, VirtualShield uses L2TP and OpenVPN UDP / TCP connection protocols but is silent on the issue of encryption. We couldn’t find any information about the encryption algorithm it uses, and customer service ignored our email.
Windows users will have access to a kill switch, which ends internet access if the VPN connection is lost, but it must be activated manually. This app also has a few other handy features, including App Guard, an extension of a kill switch that allows VirtualShield to automatically terminate an app if the VPN connection drops.
Although this provider is located in the United States, it seems to allow torrenting.
The only exception is the temporary recording of your successful connection to one of the provider’s servers, “for the sole purpose of limiting simultaneous account connections”. This information includes your account ID and a randomly generated login ID, and is deleted from VirtualShield’s database as soon as you log out.
We are told that this information does not include “the time you logged in, what server you logged in from, what location you logged in from, what device you logged in from, or any other information that could be used to track any activity you have logged into. only one user ”. The policy also adds that this means the provider can never associate a specific activity with a specific user on their VPN network.
It all sounds very reassuring, but we would rather have more solid evidence in the form of an independent audit.
VirtualShield VPN offers apps for Mac, Windows, iOS, and Android, as well as extensions for Chrome, Firefox, and Opera. The Linux application is currently in beta.
This VPN can also be manually installed on Android SmartTVs, Chromebooks, Kodi Boxes, Fire Stick / Fire TV and Nvidia Shield. It can also be used on Roku devices and game consoles, but only through your computer using a crossover cable. VirtualShield does not support installation on routers.
The various mobile apps and browser extensions all scored between 3 and 4 out of five stars, but none are updated regularly. The iOS app, for example, hasn’t been updated for over three years at the time of writing.
All download links and instructions can be found on the support site and you can contact customer support directly through the online chat on the website (not 24/7) or E-mail. We tried the email route but the provider never bothered to respond.
Speed and experience
The VirtualShield Windows VPN app was very easy to navigate and we got a notification every time the VPN connection was established. In our speed tests, we noticed that all of the servers were owned by the company running this VPN, which promises better control over how your data is used. That said, some servers failed to connect.
Our tests were performed on a 54.13 Mbps connection and from a location in South East Europe, giving very good results. For example, Switzerland praised a very fast 33.47 Mbps, although the UK only managed to get 12.50 Mbps.
It was surprising that the server on the east coast of the United States did not lag behind the United Kingdom, offering a very usable 11.24 Mbps. Finally, a server in Singapore gave us 8.37 Mbps, which is still a good result for a place so far from ours.
VirtualShield VPN is a solid VPN solution that provides good privacy mechanisms, torrent support, excellent download speeds, and Netflix unblocking capabilities, on well-designed apps for major platforms. It deserves extra points for its tier one servers, great 1-month free trial, and flexible subscription options.
Unfortunately there are not enough servers or server locations, there is no support for routers, it cannot unblock BBC iPlayer and does not offer refunds thus giving the advantage to market-leading services.